Dhanwantre Ayurvedic Clinic respects the privacy of our patients, customers, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you access our services, purchase our products, or interact with us.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information (provided by you)

  • Name, age, gender

  • Contact details (phone number, email address, postal address)

  • Medical history and health-related information (for consultation and therapy)

  • Payment details (if you purchase services or products)

b. Non-Personal Information

  • Browser type, IP address, and device information (if you visit our website)

  • Cookies and usage data for analytics

 

2. How We Use Your Information

We use the information for:

  • Providing Ayurvedic consultations, therapies, and treatments

  • Processing product orders (Chyawanprash & herbal syrup) and deliveries

  • Maintaining patient health records for follow-up care

  • Responding to inquiries and customer support requests

  • Sending appointment reminders, product updates, or health tips (if you opt-in)

  • Complying with legal and regulatory requirements

 

3. How We Share Your Information

We do not sell, rent, or trade your personal information.
We may share information only with:

  • Licensed practitioners within our clinic for treatment purposes

  • Delivery partners for product shipping

  • Payment processors for secure transactions

  • Government or legal authorities if required by law

 

4. Data Security

We take reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.

 

5. Retention of Information

  • Medical records are retained as per applicable healthcare regulations.

  • Order and payment records are kept for accounting and legal compliance.

  • You may request deletion of your personal data, subject to legal obligations.

 

6. Your Rights

You have the right to:

  • Access, update, or correct your information

  • Request deletion of your personal data

  • Withdraw consent for non-essential communications

  • File a complaint if you believe your data is being misused

 

7. Cookies & Website Tracking

If you visit our website, we may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not work as intended.

 

8. Children’s Privacy

Our services and products are not intended for individuals under the age of 18 without parental consent.

 

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised “Last Updated” date.

 

10. Contact Us

For any questions about this Privacy Policy or your personal data, contact us at:

Dhanwantre Ayurvedic Clinic
Hall No 2, 454/5, Front of Lusa Tower Parking Gate, Naniwala Bagh, Azadpur, Delhi – 110033
Phone: 9899211034, 7982068779
Email: dhanwantreayurvedic@gmail.com